SERVICE PROJECT: ACT FOOD DROP

Location: ACT
Status: Active

Get Involved

If you are a member of ACT DRT please submit your EOI.

ACT Government has established the Canberra Relief Network (CRN) as part of their COVID-19 response. The CRN is a cross-agency team with representatives from multiple ACT Government Directorates and a call centre operated by Volunteering ACT. DRA is the ‘logistics partner’ for this activity. ACT residents in need ring the contact centre and can register for food hampers.

BACKGROUND
Many ACT residents are in isolation as a result of being identified as a close or casual contact of a positive COVID case. This means that many members of the community are unable to shop for groceries. On top of this, there have been reports where traditional “click and collect” services have been overwhelmed resulting in significant delays and cancellation of orders.

TASKING

ACT Government has engaged DRT ACT members to deliver food hampers to specific residences around Canberra. Each day, eight DRA members pick up food and hygiene hampers at a makeshift warehouse at Exhibition Park in Canberra (Canberra Showground) and using four vehicles work in pairs to deliver up to 20 locations. Shifts start with a briefing at 0830, loading vehicles at 0900 and typically finish around 1300. Deliveries are undertaken on Monday to Friday only. All deliveries are contactless, with no interaction between DRA members and residents.

ACT Government’s Community Services Directorate have established the warehouse at Exhibition Park (Canberra showground), where DRA will load up each morning before starting their food drops. Each day is carefully planned, with the route for each vehicle optimised using planning software to ensure the drops are as efficient as possible.

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