Disaster Relief Australia maintains complete records of volunteers, hours worked, and work-orders so as to assist local, county, state, and tribal governments in applying for federal public assistance grants.

Work Order Management

DRA utilises a customised system to facilitate end to end work-order management, from task identification, to assessment, assignment, execution, completion and reporting.

Spontaneous Volunteer Management

DRA provides command and control functions to effectively manage volunteers on behalf of a rangeof stakeholders, as well as government. These volunteers include the general public (spontaneousvolunteers), business and industry (corporate volunteers) and community groups or clubs(community organisation volunteers).

Debris Management & Restoring Access
Expedient Home Repair

DRA members are trained and equipped to conduct expedient home repairs to minimise the impacts of a disaster on home and business owners facilitate reoccupation. Such tasks include water and debris removal, fencing, roof tarping, securing loose roofing and other services.

Damage & Impact Assessment

DRA’s damage and impact assessment systems enable DRA to rapidly gather real-time data about an impacted area or event and process that data into relevant, actionable information. This capability
includes the ability to report on community welfare, physical damage, route clearances, risks to the community or other agencies as well as secondary assessment data such as the level of reconstruction and recovery activities in a given area.

Route clearance and property access

DRA provides route clearance and property access services in disaster affected areas. This capabilityincludes tree-felling, debris removal and expedient repairs to assist communities to return to normalas quickly as possible.

Medical, Health & Support to Vulnerable Communities

DRA’s medical team are qualified health professionals and trained medics that are able to deploy into communities with disrupted health services. DRA medical teams can augment existing health
services or operate independently, including the provision of community health surveillance and referral to primary and emergency health care services.

Aerial Damage Assessment & Mapping

DRA is certified by the Civil Aviation Authority (CASA) to conduct aerial mapping and damage assessment operations using Remotely Piloted Air Systems (RPAS), or drones. Suitably qualified and accredited DRA members are specifically trained on the use of RPAS to undertake post-disaster wide area mapping. This information is combined with specialist software to generate timely, actionable intelligence that assists a range of stakeholders with response and recovery activities.

Resilience & Capacity Building

DRA’s risk based approach to mitigation and preparedness activities assists communities to identify risks, consider courses of actions and support individuals to be both better prepared and to make informed decisions when disasters occur. In this way DRA proactively and reactively helps communities to recover from devastation and to learn, innovate and adapt in the aftermath of disaster events.

Incident Management

DRA’s Incident Management Team (IMT) has the ability to integrate into existing emergency management frameworks or deploy independently to provide command, control, coordination and
other disaster management activities. These services can support government, community organisations and a variety of other stakeholders.

Logistics management and humanitarian aid delivery

DRA logistics works both within disaster-impacted communities and from strategic distribution hubs to provide end to end supply chain services, ranging from procurement and warehousing to
transportation and distribution. DRA logistics can further provide project management services,
training and strategic advice on logistical matters.